Privacy policy

Last updated: 27 October 2026

This Privacy Policy explains how M-AVETECH IT SERVICES ("we", "us") collects and uses personal data when you use TAP4DATA. We process personal data in line with the Data Protection Act, 2012 (Act 843) of Ghana.

1. Two roles

For vendors (people who rent a store from us) we are the data controller: we decide how your account data is used.
For a vendor's customers we act on the vendor's behalf (as a data processor). The vendor decides how their customers' data is used, and customers should contact the vendor first about their data.

2. What we collect

Account details: name, business name, phone number, email address and password (stored only as a secure hash).
Store and order data: products, prices, orders, recipient phone numbers, wallet and payment records, and messages sent through the service.
Payment data: payment references and status from gateways such as Paystack or Moolre. We do not receive or store full card numbers or mobile money PINs.
API keys you connect for providers, gateways and SMS: stored encrypted, and shown back only as the last few characters.
Technical data: IP address, browser type, and logs of sign-ins and important actions, used for security and fraud prevention.

3. How we use it

To create and run your account and store, process orders and payments, and deliver data bundles through the providers you choose.
To send service messages such as verification codes, receipts, order updates and renewal reminders.
To keep the service secure: limiting repeated login attempts, detecting fraud, and keeping audit logs.
To meet legal obligations and respond to lawful requests from authorities.

We do not sell personal data, and we do not use it for third-party advertising.

4. Who we share it with

Only as needed to run the service:

data providers and mobile networks, to deliver orders (recipient number and bundle);
payment gateways, to take and verify payments;
SMS and email providers, to send messages;
our hosting provider, which stores the service's data;
authorities, where the law requires it.

Each of these is used only for its specific purpose.

5. How long we keep it

We keep account and transaction records while your account is active and for as long as needed for accounting, tax and dispute purposes. Security logs are kept for a limited period and then deleted automatically. When an account is closed, data that is no longer needed is deleted or anonymised.

6. Security

Connections are encrypted with HTTPS, passwords are hashed, saved API keys are encrypted, each store's data is kept separate from other stores, and access to administrative tools is restricted. No system is perfectly secure; if we become aware of a breach that affects you, we will notify you and the Data Protection Commission as the law requires.

7. Your rights

Under the Data Protection Act you can ask to see the personal data we hold about you, ask us to correct it, object to certain uses, and ask us to delete data we no longer need. You can also complain to the Data Protection Commission of Ghana. Contact us using the details below.

8. Cookies

We use only the cookies needed for the service to work: a session cookie to keep you signed in and a preference cookie for light or dark mode. We do not use advertising or tracking cookies.

9. Changes

We may update this policy and will post the new version on this page with a new date.

10. Contact

M-AVETECH IT SERVICES

Phone: —

Email: —